Compliance Certificate

Please see the guidelines below regarding how to receive a Compliance Certificate when changing the size of your water meter.

To request a Compliance Certificate, please select your property and follow the required steps.

Guidelines for Changing Meter Size

When requesting a larger or smaller water meter, you must obtain a Compliance Certificate for your PSL.

Obtain a Compliance Certificate to finalize your Water Service Application by fixing the PSL, if necessary, and then having the PSL inspected by EBMUD.

M1. Determine if the existing PSL is in compliance
Determine if the existing PSL meets the requirements of the Regional PSL Ordinance. Hire a plumbing contractor to check for leaks and other defects. Your contractor will advise you if work is needed (steps M2 & M3) for your PSL to pass the EBMUD inspection. If no work is required, proceed to step M4 below.

NOTE:

During the installation of new gas lines by Pacific Gas and Electric Company (PG&E), some private sewer laterals may have been pierced or completely bored through - known as a cross bore. Underground Service Alert does not typically mark private sewer laterals and as a result, cross bores may go undetected, and if damaged create a potentially hazardous situation. For gas line cross bore information, visit PG&E's website. A review of a closed-circuit television (CCTV) inspection should also include looking for evidence of a cross bore. If you suspect a gas line cross bore, call PG&E at 1-800-743-5000. If you suspect a gas leak, warn inhabitants, evacuate the area and call 911 and PG&E at 1-800-743-5000.

M2. Obtain required municipal permits
Cities and counties require that appropriate building and/or sewer permits be obtained before starting any PSL work. See contact information for your property's location.

M3. Repair or replace the PSL
Your contractor will repair or replace the PSL in accordance with the Regional PSL Ordinance and your municipality's requirements.

M4. Schedule an inspection with EBMUD
Select your property, choose your preferred date and time for an inspection of the PSL and pay the required $150 Compliance Certificate fee online.

Note: Your contractor will set-up and administer the verification test per the provided guidelines. EBMUD will witness the test to confirm that your PSL is without defect and has proper connections.

M5. Pass the inspection and print your certificate
Once the inspection verifies that the PSL complies with the Regional PSL Ordinance, the Compliance Certificate will be available online for printing. Select your property and print your certificate.

M6. Submit certificate with your application
Submit a copy of your Compliance Certificate to the EBMUD New Business Office to finalize your Water Service Application. Process is complete.